COZY LIFE FAQ

What is the estimated delivery time for my order?

We aim to get your order to you as quickly as possible. For most domestic orders, delivery takes 5–7 business days, while international shipping typically requires 10–14 business days. Once your order is dispatched, you’ll receive a tracking number to monitor its journey to your doorstep.

Can I return or exchange an item if I’m not satisfied?

Absolutely! We want you to love your purchase. If for any reason you’re not satisfied, you can return or exchange your item within 30 days of receiving it. Simply ensure it’s in its original condition, and reach out to our friendly support team to guide you through the process.

Do you offer customization for your products?

Yes, many of our items can be customized to suit your preferences! Whether you’d like to adjust the size, choose a different color, or add a personal touch, we’re here to help. Look for the customization options on the product page or contact us directly for special requests.

What payment methods do you accept?

We offer a variety of secure payment options to make your shopping experience easy and worry-free. You can pay using credit or debit cards (Visa, Mastercard, American Express), PayPal, or other trusted payment gateways. Rest assured, all transactions are encrypted to protect your information.